Tag: Customer Experience

Sameer Jain has been promoted to CVP and Head D2C Business (Acquisition, Engagement, Cross Sell, and CX). Before this, he ...

To align with the evolving credit consumption narrative in India and to reinforce its position as one of the leading ...

Within a year of its inception, WPP’s newly rechristened marketing transformation company- VML India has come up with a report ...

FCB/SIX India, the sister concern agency of FCB Kinnect and part of FCB Group India,  has bagged the SEO and ...

Yellow.ai announced that it has launched Orchestrator LLM, an industry-first agent model that determines the suitable next step while engaging ...

Would it surprise you to learn that 91% of marketers state that marketing automation is a powerful way to drive ...

In today's ever-evolving shopping landscape, with the proliferation of digital and e-commerce channels, consumers have got an array of options ...

Most companies sell products, but very few sell experiences along with them. And one such company is Tesla. Everyone involved ...

Traditionally business models were made to focus on selling a product or service. It could serve a need or in ...