Amidst the Coronavirus Pandemic, Anand Mahindra, the owner of the Mahindra Group, tries to keep everyone’s morale high by suggesting how businesses should now focus on building personal relationships with their customers, especially during this time of crisis. It is not only a good business tactic but also speaks volumes on humanitarian grounds.
The novel coronavirus has taken over 6000 lives in the whole world. By far, 2 people have died in India as more and more cases keep coming up. On March 16, he tweeted some ideas that businesses can follow and make the most of this pandemic. He is already known to have a noticeable social media presence. He declared his ideas under a topic known as ‘Virus Crisis‘ which include the following facts to be kept in mind,
- Use this time to reflect on strategies and jot down your business priorities.
- Press the RESET button & re-calibrate all costs & overheads.
- Gain ideas from associates and solicit them to improve your business.
- Build deeper personal relationships.
- Prepare a U or even V shaped recovery because who knows how long this crisis will prolong!
These suggestions were listed in a series of two tweets and we can’t wait to gain more insights from this business tycoon!
The ‘VirusCrisis’ crisis presents business with challenges but also some unprecedented opportunities:
1) We’ve acquired a precious resource: time for reflection. Use it to review strategies & portfolios.
2) Press the RESET button & recalibrate all costs & overheads.(1/2)— anand mahindra (@anandmahindra) March 16, 2020
…3)Associates will have more time: solicit their ideas for business improvement.
4) Use the lull to build deeper personal relationships with customers.
5) We don’t know how long the containment might drag on, but prepare the business for a U or even V shaped recovery! (2/2)— anand mahindra (@anandmahindra) March 16, 2020
Source: Money Control
