Dvara KGFS Digital Services has appointed Ramkumar Ratnam as its Chief Executive Officer, marking a leadership transition as the company looks to expand digital financial services and strengthen financial inclusion in rural India.
A subsidiary of Dvara Kshetriya Gramin Financial Services (Dvara KGFS), the company focuses on building digital infrastructure to improve access to financial services for underserved households and micro-enterprises.
Ratnam has been associated with the Dvara Group for the past 12 years. Most recently, he served as Chief Business Officer at Dvara KGFS, where he played a key role in strengthening customer relationships, driving business excellence and building resilient operations across the company’s network.
In his new role, Ratnam will lead Dvara KGFS Digital Services’ strategy to broaden access to financial services through technology and innovation. The company said it will focus on strengthening its digital payments ecosystem, expanding its service offerings and deepening financial access across rural and underserved communities.
The appointment comes as Dvara KGFS Digital Services looks to accelerate its mission of using digital infrastructure to improve the financial well-being of underserved households and enterprises across rural India.
Commenting on the appointment, LVLN Murty, CEO, Dvara KGFS, said, “We are delighted to appoint Ramkumar Ratnam as the Chief Executive Officer of Dvara KGFS Digital Services. Over the years, he has shown deep commitment to our mission and played a key role in strengthening our business and customer engagement. His understanding of underserved communities, along with his strategic vision and leadership, makes him well suited to lead this next phase of growth. We are confident that he will drive innovation and expand access to customer-centric financial solutions.”
Speaking about his appointment, Ramkumar Ratnam said, “I am honoured to take on this new responsibility and lead Dvara KGFS Digital Services. Dvara has always been committed to working towards the financial well-being of underserved communities, and I am excited to build on that foundation. We have the chance to provide more people with access to a wider range of financial services and to enhance the value we generate for our customers, partners and stakeholders through digital innovation.”
