The second wave of the nasty coronavirus pandemic has just hit India, with cities like Maharashtra, Delhi, and West Bengal being highly affected. The country has seen more than 2 lakh new cases and a number of edaths in the past few weeks. While social media is surely helping people connect with one another and help out during emergencies, the food delivery giant, Zomato, just introduced a new feature to help all those in need.
Looks like our hunger saviors will not be our real-life heroes helping those staying alone or with family. A priority delivery feature has been inserted, especially for COVID emergencies. It will help those infected with COVID get food and necessary supplies as and when needed, without coming in contact with the delivery partner. Moreover, if you stay in a locality that has unfriendly neighbors, Zomato will surely come to your rescue.
a humble request – treat this like an ambulance and don't misuse 🙏 https://t.co/yb9Im2im9V
— zomato (@zomato) April 21, 2021
The Founder, Deepinder Goyal, elaborated further on how these orders will be delivered quickly as thousands of restaurants have now prioritized helping customers with their needs, especially during these trying times.
At Zomato, we will prioritise these orders by providing fastest rider assignment, and dedicated customer support in case of queries. Thousands of restaurants have pledged to prioritise these orders in their kitchen above all others. (2/4)
— Deepinder Goyal (@deepigoyal) April 21, 2021
All deliveries to such customers will be contactless by default to ensure the safety of our riders, and subsequent customers. Needless to say, all customers should opt in for contactless deliveries right now. (3/4)
— Deepinder Goyal (@deepigoyal) April 21, 2021
He concludes by thanking all restaurants joining hands with Zomato to roll out this program and help customers across most cities in India.
A big thank you to the entire restaurant industry for joining hands to serve our customers who need us the most right now. 🙏#RestaurantsAgainstCOVID
(4/4)
— Deepinder Goyal (@deepigoyal) April 21, 2021
While users are thrilled with this new initiative, some are even scared of the misuse done by certain individuals who would utilize this feature just to get a quicker delivery than others; despite being in a difficult situation or not.
There are high chances of this feature being misused.🙄
— Raunak Khetan (@Khetan1284) April 21, 2021
While this is good initiative, hope this is not at the cost of Rider Safety. Life comes First.
Roads are mostly not that crowded now. And Bikers are known to cut corners. Hope it pans out Safe & Well!— Curiosity Rover 🇮🇳 (@Mave_05) April 21, 2021
https://twitter.com/arjunganeshsai/status/1384906368709238788
Some users even suggested that riders could check the reports of COVID patients to guarantee authenticity since most reports come in PDF formats.
Everyone has mobile and PDF report.. option to use AI and check the covid report along with the check box ? India is known to misuse 😒
— Rohan Malik (@rohangoingwild) April 21, 2021
How do you prevent regular people from not misusing this feature? And don’t say, you trust people to follow an honor code – we know that doesn’t work !
— Kilo Sierra 🏴☠️ (@NaamMeinKya2021) April 21, 2021
What do you think of Zomato’s new feature? How would you be utilizing it and spreading awareness about the utility of the same?
Share your views with us in the comments.
