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    Can Legacy Remain A Differentiator In Modern Marketing?

    Can Legacy Remain A Differentiator In Modern Marketing?

    Fearlessness Comes When You Stop Waiting For Permission: Neha Markanda On Leadership & Life

    Fearlessness Comes When You Stop Waiting For Permission: Neha Markanda On Leadership & Life

    Why Brands That Listen To Communities Are Winning In The Attention Economy

    Why Brands That Listen To Communities Are Winning In The Attention Economy

    The Best Campaigns Don’t Chase Trends, They Shape Them

    The Best Campaigns Don’t Chase Trends, They Shape Them

    Having A Strong Support System At Home & Around You Isn’t A Luxury But A Necessity: Pratibha Singh

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Home Feature

2025 Gave Us Identity, 2026 Will Scale It: Libas’ Nisha Khatri

As 2025 draws to a close, Libas’ Nisha Khatri reflects on a year defined not just by growth, but by clarity, community and conviction, and outlines how the brand plans to scale that identity in 2026.

Masaba Naqvi by Masaba Naqvi
December 30, 2025
in Feature, Marketing
A A
2025 Gave Us Identity, 2026 Will Scale It: Libas’ Nisha Khatri

Years, like people, have personalities. Some rush past in a blur of targets and tactics. Others have paused long enough to ask uncomfortable questions and, in doing so, have left a brand irrevocably changed. For Libas, 2025 has not merely been a year of expansion; it has been a year of introspection made operational. A year where growth has been measured not only in stores added or revenues unlocked, but in clarity earned, conviction sharpened, and cultural confidence claimed.

Nisha Khatri, Head of Marketing at Libas, has reflected on a year that, by her own admission, has brought the brand startlingly close to everything it has set out to become. “For us, 2025 has drawn very, very close to what we wanted to do as a brand, we have actually done it. It has been a defining year where we have not just grown in numbers, but we have also grown in clarity, conviction, and cultural impact.”

At a time when fashion brands have often been caught chasing speed without substance, Libas has chosen a more demanding path: to scale without losing soul.

Growth, But With Meaning

The narrative of 2025 at Libas has begun with scale, but has quickly moved beyond it. “From a business sense, 2025 has been the year where we have unlocked a lot of meaningful scale. We have expanded our retail footprint with stores that haven’t just functioned as points of sale, but as experience centres.”

The numbers have told one story. The intent has told another. “We have started the year with around 25 stores, and today we’re at 70-plus. By the end of the financial year, we have planned to reach close to 100 stores.”

Yet the ambition has stretched further than footprint. “Today, our business has been roughly 70–30 between online and offline. In the next couple of years, by 2027, we have aimed to reach a 50–50 contribution from retail and digital.”

But for Libas, omnichannel has not been arithmetic; it has been philosophy. “Our stores have evolved into mini brand worlds. Customers haven’t just shopped; they have experienced Libas through styling sessions, events, curated drops, and a refreshed visual language.”

From Campaign-Led To Conversation-Led

If 2025 has had a defining marketing shift, it has been this: Libas has stopped talking at women and has started talking with them. “We have invested heavily in conversation-led marketing, not just campaign-led marketing. We have begun shaping Libas as a platform for women, not merely a brand selling clothes.”

That shift has reflected everywhere, from creator collaborations to community engagement. “We have moved towards micro and regional creators. The moment we have seen content from everyday women outperform traditional high-budget influencers consistently, we have known we have unlocked a new discovery engine.”

This has not been accidental virality. It has been a strategy. “As we have expanded across geographies, we have wanted our creator ecosystem to reflect that diversity. Women should discover Libas through women who look like them, speak like them, live like them.”

Data With A Human Face

Behind the warmth of community has lain the rigour of data. “We have personalised our data deeply, recommended looks, personalised campaigns for high-intensity segments, especially during festive periods.”

But the intent has never been surveillance; it has been service. “Instead of pushing one big campaign, we have focused on understanding customer behaviour, how she shops online, how she returns, what makes her stay.”

The results have followed. “Our repeat rate has doubled, and in some cohorts, it has even tripled. That has validated our belief that investing in brand love works better than only chasing new customer acquisition.”

Festive India, Fully Prepared

If the festive season has been the crucible of Indian fashion, 2025 has been Libas’ strongest test, and triumph. “This has been our best festive year so far, across both online and offline. Even periods where we have traditionally seen slower shopping, like Shraddh, have shown strong momentum.”

Preparation has made the difference. “We have worked 24/7. Inventory planning, warehousing, styles, everything has been prepped well in advance so that during the festive season, our only focus has been fulfilling demand.”

Digital has remained dominant, but with realism. “Festive is cluttered. CAC shoots up because everyone is shouting. Digital has still been our largest investment, but with sharper discipline.”

Brand Clarity As Competitive Advantage

Perhaps the most profound shift of 2025 has been internal. “This year has given us a new sense of identity, who we are, who we speak to. We have established ourselves clearly as an ultra-fast fashion brand for the modern Indian woman.”

Clarity, once achieved, has become contagious. “When everyone has aligned on the same vision, brand language has become uniform across touchpoints, campaigns, stores, marketplaces, content.”

And yet, humility has remained. “If I look back, sharper brand architecture is something we could have done even better. Marketplaces, retail, digital, all have moved at different speeds. Alignment is aspirational, but it has also been a constant challenge.”

Retail As Theatre, Not Transaction

Libas’ stores in 2025 have been anything but ordinary. “We don’t do arches and golds. Our stores have been modern, bright, experience-led.”

Experiences have become rituals. “From Lohri to Karva Chauth, from store launches to workshops, we have done free makeovers, gifting, food, styling sessions. It has always been about the customer.”

Some ideas have even become industry cues. “We have launched IPs like Libas Circle, and it’s interesting to see others adopt similar concepts. It has made us happy, because ultimately, the consumer benefits.”

2026: From Identity To Scale

If 2025 has been about sharpening identity, 2026 has been about scaling it, fast, but faithfully. “Our roadmap has been anchored in three pillars: growth, brand building, and long-term value creation.”

The ambitions have been expansive. “Our biggest opportunity has lain in owning the everyday wardrobe, workwear, fusion, travel-friendly styles, and sleepwear.”

So has geography. “A major growth driver has been deeper penetration into Tier 2, Tier 3, and Tier 4 markets. We want Libas to speak many languages of India.”

And beyond India? “We want Libas to become the first Indian fashion brand with global appeal, something even non-Indians can wear and love.”

Technology has quietly powered this future. “AI-driven personalisation, fabric intelligence, guided styling, loyalty programs, 2026 has been about nurturing, not just acquiring.”

The Year That Has Left A Mark

As the year has closed, Libas has not merely tallied achievements; it has reflected on meaning. “Our biggest milestone hasn’t been scale. It has been sharpening identity, building trust, and creating a brand where every woman feels seen.”

In an industry obsessed with what’s next, Libas has paused long enough in 2025 to understand who it has already been. And that, perhaps, has been the most modern move of all.

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