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66% Of Indian B2B Buyers Say Short-Form Social Videos Influence Their Buying Decisions: LinkedIn

MM Desk by MM Desk
November 26, 2024
in What’s Buzzing
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66% Of Indian B2B Buyers Say Short-Form Social Videos Influence Their Buying Decisions: LinkedIn

66% of B2B buyers in India say that short-form social video content helps inform buying decisions, and the majority (83%) of those who consume video content say that video-focused influencer content is one of the most trusted forms of content in B2B, according to a new research from LinkedIn. 

With 81% of B2B ads globally failing to gain adequate attention or drive recall, B2B marketers need more compelling ways to connect and engage with their buying groups who are turning to video, events, and industry experts for information. The research also found that the content that influences buying decisions in B2B is evolving. It also revealed that real people and their networks are key in shaping brand reputation.

LinkedIn’s ‘The Business of Influence’ research, which surveyed over 1,700 B2B tech buyers in the US, UK, and India, reveals how buyers look to receive information, with video standing out as the most compelling and trusted form of content in influencing buying decisions in B2B. 

LinkedIn data shows that video is now the fastest-growing format on the platform, with uploads up 34% year-over-year, and according to the marketer report, ‘B2B Video Marketing in 2024’, LinkedIn is one of the leading B2B video platforms for brands.

The research finds that 72% of surveyed buyers in India who consume B2B influencer content say that it helps build brand trust, and 70% say it creates awareness of different products and solutions. More than two-thirds (70%) of B2B buyers in India, who are aware of B2B influencer marketing, say that influencer content plays a critical role in the consideration stage of the IT buying process.

Nearly 56% of all B2B buyers surveyed say their use of B2B subject-matter experts in the tech buying process will increase over the next three years. As Gen Z joins the buyer group, influencer marketing is becoming more important, with 93% of Gen Z buyers in India, who are aware of B2B influencer marketing, saying they engage with B2B influencer content on a monthly basis, which is 14% higher compared to all other buyers. 

Capturing attention and engaging with the 95% of buyers who are out-of-market is one of the biggest challenges facing B2B marketers globally today, especially when 81% of B2B buyers choose to purchase from brands they already know on day one. LinkedIn data also shows that brands are turning to their community of more than 1 billion members to help stay top of mind with buyers – in the past year there has been a 23%+ jump in posts from chief executives, 14.4% increase in Live Video Events, and more than 220K newsletters are published on LinkedIn.

To help brands connect and engage with the buyer group who is turning to video, events, and expert voices for information, LinkedIn is introducing new features and programs-

  • Live Event Ads enhancements: With Live Video Events on LinkedIn up by 14.4% in the past year and Thought Leader Ads generating 2.3x higher click-through-rate (CTR) compared to single image ads, LinkedIn is introducing new features to allow marketers to maximise participation in their events. Coming this quarter, B2B marketers will be able to:
    • Promote a members’ post about the Live Event hosted by a Company Page with a Thought Leader Ad that links directly to the event to drive more registrations, views and engagement
    • Offer a ‘sneak peek” with a 30-second video appearing on LinkedIn to allow people to preview during and post-event to help drive registration and attendance
    • Regionally target who they want to invite when setting up the event to promote a more personalised event experience
  • Accelerate, LinkedIn’s AI campaign creation experience, is now available globally in beta and supports video ads: With Accelerate campaigns showing up to a 42% lower cost per action, compared to advertisers who run a Classic Campaign with LinkedIn, the company is introducing new functionalities to help B2B marketers tailor their AI-generated campaign to achieve their marketing goals. This quarter, B2B marketers will have the option to add a video or document ad, like an eBook, whitepaper or customer testimonial, in addition to a single-image, when creating an advertising campaign with Accelerate. To help them better achieve their campaign goals, LinkedIn is also beginning to introduce new objectives, including ‘brand awareness’, ‘video views’, and ‘website conversions.’ All new formats and objectives will ramp gradually across the globe over the coming months. Accelerate beta is now available for lead generation and website visit objectives to all advertisers globally in all languages, with AI creative creation only available in English.
  • Sponsored Newsletters: As brands look to reach and engage new audiences through authentic brand storytelling, they’re looking to partner with credible and expert voices on the platform. With Sponsored Newsletters, they can now boost their own or any member’s newsletter article as a Thought Leader Ad and drive higher engagement and build thought leadership at scale. 

Sachin Sharma, Director, LinkedIn Marketing Solutions, India, said, “The B2B buying journey is growing more complex with multiple stakeholders now in the mix. In this landscape, buyers tend to favour brands they already know and trust. This makes it critical for B2B brands to remain top-of-mind, engaging buyers across touchpoints – even when they’re not ready to make a purchase. Building strong memory recall is key to influencing future buying decisions, and nothing does that better than humanised storytelling. Authentic, expert-led videos that connect emotionally with buyer groups can capture attention, cultivate trust, and create the human connection that sets brands apart in a crowded market.”

Soumyajit Day, Global Head of Digital Experience Optimisation, Thoughtworks, said, “LinkedIn Accelerate has proven to be a valuable tool for piloting our campaigns. We have experienced 30% reduction in end-to-end campaign setup and launch time. Its user-friendly interface and scalability makes it an ideal solution for streamlining our campaign launches.”

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Every marketer talks about building awareness, few have to build it without talking about the product. India's alcobev industry has spent decades navigating that paradox. Direct product advertising isn't permitted, making surrogate advertising only one part of the marketing equation. The bigger challenge has always been earning something no media budget can buy: consumers who become advocates for the brand. For Debasree Dasgupta, Chief Marketing Officer, Pernod Ricard India, that's the category's biggest truth. “Consumers will always be your biggest advertisers,” she said. It's a philosophy born out of necessity. But it has also shaped how alcobev brands think about marketing itself. “The principles of marketing are the same whether it's personal care, beauty or alcobev. What changes is the complexity.” That complexity, according to Dasgupta, isn't just about navigating regulations. It's about understanding consumers, managing a diverse portfolio, and ensuring brands continue to grow despite having fewer traditional marketing levers than almost any other consumer category. India remains one of the world's most tightly regulated alcohol markets, where brands have to navigate different state regulations, on-trade and off-trade ecosystems, and restrictions on advertising products directly. For marketers, that has meant learning an entirely different language of brand building. Marketing hasn't changed, The rulebook has Dasgupta's own career has prepared her for exactly that. Rather than following a straight path, she has moved across FMCG, health and hygiene, beverages and now alcobev, picking up different lessons along the way. “I think the beauty is that I didn't have a linear career path, and I think it was very deliberate and intentional.” Each company, she said, has added a different layer to her understanding of marketing. “Unilever taught me to be extremely consumer-centric and always keep the consumer at the heart. Reckitt taught me commercial discipline, that marketing needs to lead to commercial and business growth. PepsiCo was about how brands stay relevant in culture.” Bringing those experiences together at Pernod Ricard has reinforced one belief. “The principles of marketing remain the same.” The environment, however, certainly doesn't. While referring to India as one of the markets where alcohol advertising is prohibited, she said, “The regulatory landscape is quite complex. That's the piece that one needs to wrap their minds around as you navigate and ensure that you're able to drive business growth.” That complexity extends well beyond regulation. “At a portfolio level, it's important for us to understand what is delivering the present and what will deliver tomorrow,” she said. “Where is growth coming from today, and where will growth come from in the future?” When consumers become the media channel Perhaps the biggest difference between alcobev and traditional consumer goods lies in how brands create awareness. Unlike an FMCG company, Pernod Ricard cannot advertise its alcohol products directly. “So the disadvantage that we have versus CPG is we cannot advertise products,” Dasgupta said. “We are in compliance with the guidelines that exist today.” Instead, the company builds visibility through compliant brand extensions such as packaged drinking water, while investing in passion points like cricket, music and digital platforms. “For us, the brand extension is a compliant business in itself and we can advertise that. We continue to double down on social, digital and influencer marketing for those businesses.” Furthermore, Dasgupta went on to say, “What we rely on is on-premise advocacy. We rely on sampling. We ensure that our liquids are extremely high quality so that when the moment of truth happens, consumers really love the product.” That has also meant new launches take longer to build. “Awareness build-up is much slower because consumers discover the product at the point of sale. That's very different from an FMCG brand.” Which naturally raises another question: if brands can't advertise products, who does the selling? “The consumers will always be your biggest advertisers,” Dasgupta said. “If you walk into an outlet and see someone drinking, it gives you confidence in the brand.” Word of mouth, she believes, becomes one of the category's most powerful marketing channels. “In a category where you can't advertise the product, consumers become your champions.” That consumer-first philosophy also shapes how global brands are adapted for India. For marketers outside the alcobev industry, the constraints may seem daunting. For Dasgupta, they've simply reinforced a timeless lesson. When the product can't do the talking, the brand, and ultimately the consumer, has to.

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