Indian smartphone market is very competitive nowadays. The entry of brands like Xiaomi, Vivo, and OnePlus has made the life of customers better by providing amazing smartphones at affordable prices.
Paytm CEO Vijay Shekhar Sharma complained about his iPhone X on Twitter and got responses from popular smartphone makers including Xiaomi and OnePlus. Vijay tweeted “My iPhone X is in this state since yesterday evening. All, multiple combos of hold key press, haven’t worked to restart it !” and even shared a video showing the issue he was facing.
My iPhoneX is in this state since yesterday evening. All, multiple combos of hold key press, haven’t worked to restart it ! pic.twitter.com/WgN39JrMAr
— Vijay Shekhar (@vijayshekhar) June 11, 2018
Companies know that Twitter complaints are something that modern customers pay attention to before buying new smartphones. Xiaomi India head tried taking advantage of the situation and he offered a new smartphone to Paytm’s CEO.
Maybe it's a signal – time to switch to the No. 1 smartphone brand in India! ????
I would be happy to send one to you personally.
— Manu Kumar Jain (@manukumarjain) June 11, 2018
This was something like an invitation for users on Twitter to join this convo and share their views on it.
Interesting paradox
So interesting paradox is, one who can buy a new phone daily, gets a phone as a gift ☺️
— ASHISH JOHRI (AJ) (@Ashish_Johri_) June 11, 2018
35k OnePlus6 = nearly same quality.
1lac iPhoneX = same quality
35k OnePlus6 = nearly same quality.Choice is yours!
— Pratik Patel (@pratikpatel_in) June 11, 2018
@oneplus @OnePlus_IN hope you folks can offer an speed for need ????
— Derek Kandur (@derekkandur) June 11, 2018
And OnePlus entered with a bang.
You won't regret it. 😉
— OnePlus (@oneplus) June 11, 2018
That’s savage
यहॉं खुलेआम ग्राहक तोडा जा रहा है ????????
— pankaj jha (@pshnkaj_kashyap) June 11, 2018
Appreciate it Team OnePlus
Now that's called Camaraderie! Appreciate it Team OnePlus
— Prithvi Handa (@prithvihanda) June 12, 2018
This isn’t the first incident when Manu Kumar Jain has offered free Xiaomi phones to people complaining about Apple devices. Last year, he offered a free Redmi Note 4 to CommonFloor cofounder when he complained about battery issues in his iPhone 6.
Vijay Shekhar hasn’t replied to Xiaomi and OnePlus but it shows how eager these brands are to market their products. This is a great way of marketing as a lot of people follow Vijay Shekhar and this was able to draw the attention of smartphone lovers.
