Shipsy, a provider of AI-native solutions for the supply chain and logistics technology industry, recently announced that it has appointed Servo Sawhney as the Chief Customer Officer (CCO). This addition to the executive team reflects Shipsy’s focus on helping customers realize value from AI and advance its vision of building the autonomous supply chain.
Servo brings over two decades of industry experience spanning customer success, go-to-market strategy, and enterprise transformation. He has played a key role in scaling some of India’s biggest SaaS companies including HighRadius and has demonstrated capability in helping industry leaders realize value through AI and ensuring measurable business impact for clients.
In his new role, Servo will work closely with supply chain leaders to help them envision, build and execute their AI-transformation roadmap. One of the challenges enterprises face with technology partners using AI is developing a deep understanding of their current problems and implementing AI-native solutions to drive value realization.
His ability to translate complex technology into tangible customer outcomes will help Shipsy’s 150+ global customers maximize returns from their logistics technology investments.
Servo will closely work with Shipsy’s product and engineering teams, to help Shipsy’s customers orchestrate their digital workforce and move them to an agentic future.
“At Shipsy, we are committed to building an agentic future for our customers and understand that making these transformations successful requires a close partnership with the customer organization, and a clear understanding of where value can be unlocked to drive growth. Servo’s experience of managing complex transformations for Fortune 500 companies will play a key role in enabling this for Shipsy’s customers. I am confident that Servo will play a critical role as we gear up for our next phase of growth,” said Soham Chokshi, Co-Founder & CEO, Shipsy.
