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Woman Complains of Fly in Biryani, Zomato Executive Asked Restaurant to Add One More

| Published on August 14, 2018

There is no doubt that Zomato is popular for its quirky replies to customers. Last month, Zomato created a buzz online when a Mumbai resident and Zomato’s customer care executive in chatted in shuddh Hindi and their conversation went viral.


Also Read: This ‘Shudh Hindi’ Chat Between A Mumbai Guy & Zomato Executive Is Hilarious.

However, the latest conversation between a Delhi woman and Zomato executive is creating news for a different reason. Bhagyashree, a Delhi resident who had placed an order for Biryani saw a fly in her meal and being disappointed, she decided to share the matter with the executive at Zomato and wrote to the customer care complaining about ‘extra topping.’

She wrote, “Got the biryani delivered with an extra topping of a dead roasted house fly. I am getting tired of the quality and service.”

Zomato executive responded to her politely but mistakingly asked the restaurant to add one more roasted fly on her order. He apologised and said, “I have updated the same to the restaurant, they will add an extra topping of dead roasted house fly in your biryani.”

The hilarious convo was later shared by her Twitter account.

You can check these images to read clearly:





Everyone had a good laugh about this.

Well played

You got to give to these guys for managing adversity.

They can’t be serious?

Whatever it was, made my day

Chatbot will learn. Feed him more data

Even the customer had a laugh about it.

Bhagyashree even requested Zomato not to fire the person.

Well, we don’t know whether it was a mistake or a new tactic to get attention but Zomato has done it again by making some headlines.

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