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Marketing & Business Model: How D-Mart Became Number One In Retail Space

| Published on February 12, 2019

The Indian shopping experience is changing and people are preferring shopping mart or malls rather than lala bhaiya ki shop and one thing that every consumer is looking for is Discount. Understanding consumer sentiments and buying behavior. D mart comes up with a lucrative business model giving items at a much-discounted price targeting lower middle class and middle class. So what is the business strategy D mart aka Avenue supermarket is following to become the most successful brick and mortar retail space.

Marketing & Business Model: How D-Mart Became Number One In Retail Space

Control expenses on Marketing, and shopping experience

If you go to D –mart you will not see fancy decoration, large shopping spaces and helpers. Usually, there is no festive offer or mega sale, its pure focus is to give the consumer the lowest price possible that is also the reason you will never interact with big hoardings, digital marketing for D mart.

Walmart business model

Marketing & Business Model: How D-Mart Became Number One In Retail Space

Radha Kishan Damani founder of D –mart had been to the US to understand the business operations of Walmart which is famous in America for everyday low price strategy so what then Damani follows the same model and applied in the D – mart, that is the reason it is also known as Walmart of India.

Fast credit to vendors

Generally, it takes 12 – 21 days for other retailers to pay the credit or dues to vendors but D – mart complete it in before 11 days and so is the reason that its supply is never getting off and the price they are getting is much lower than the competitors. It also makes profitable for vendors to do business with them.

Slow, steady and sustainable growth

The D – mart growth is very slow and steady, in the first 8 years it had only 25 stores and then they grow at a speed of just 15-20 stores per annum. They make the business first profitable and then expand to make a long term growth. That could be the one reason for them to shine in the stock market.

Works on volume and speed

Most of the items sold in D- mart are FMCG or regular use which combined with low price and large audience make their product sell very fast, so they work on scale and speed that give them the price edge for such a large volume, even distributors are more happy to sell to D- mart rather than going with normal shops.

Shopping for middle-class people

You will never see D- mart in malls or in a very posh area selling a high-end product, generally D- mart audience is middle class and they open the stores close to residential space in their own land rather than going for rented one. This reduces their cost to just 0.2% of overall revenue as compared to 5-10% for rent. Also, they have home delivery service and pick up points that make customer accessible and easy to shop

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