| 2 minutes read

2 minutes read

Domino’s Pizza Fined After A Customer Found Metal Nut That Broke His Teeth

| Published on June 25, 2019

Time and again we are seeing cases of popular food chains not maintaining their food standards in India. There have been multiple cases in the recent past where customers found non-eatable items in the food and complaint about it. However, it looks like the problem is not solving as a customer named R Shankar from Tamil Nadu found a metal nut in the Domino’s Pizza which broke his teeth.


This is a very old case from 2014 but the food chain has been fined Rs ₹25,622 by the authorities after Shankar contacted the District Consumer Disputes Redressal Forum and filed a legal notice against Domino’s Pizza seeking ₹5 lakh as compensation.

This is by far the most ridiculous case in terms of food accidents and what makes it worse is that the General Manager of M/s. Jubilant Food Works Ltd. denied all the claims and said that the customer was making false allegations on the company. The company believes that Shankar wants to defame the international brand and gain money out of this.

The authority took so much time as it was judging if Shankar’s teeth actually broke because of Domino’s Pizza food. The decision has come out in favor of Shankar and M/s. Jubilant Food Works Ltd. and Domino’s Pizza to refund ₹ 622 of the pizza he ordered and ₹25,000 to be paid as compensation to Shankar.

Also Read: McDonald’s Is Making Consumers Pay Same Amount Even After The GST Cut

Domino’s is facing a tough time in India as there have been many incidents like not passing GST benefits to customers by increasing the prices. Also, Domino’s Pizza cheese had failed lab test in the year 2018. In short, we can say that the most popular food brands are failing to provide quality food.

Related Posts